477bat Privacy Policy

Introduction About This Policy

477bat ("we", "our", "platform") is a safe and reliable online gaming platform in Bangladesh. When you use our website, protecting the privacy of your personal information is our highest priority. This Privacy Policy ("Policy") tells you what types of information we collect, why we collect it, how we use it, and what steps we take to keep your information secure.

This policy applies to all services on 477bat — including cricket betting, live casino, slots, bingo, and other gaming services. By continuing to use our platform, you are considered to have agreed to the terms of this privacy policy. If you have any questions, please contact us at [email protected].

1 Information We Collect

477bat collects information from you in several ways. The information collected is divided into two main categories:

1.1 Information You Provide Directly

Information you provide yourself during registration, login, or account management includes:

• Full name and date of birth
• Mobile number and email address
• Payment-related information — such as your bKash, Nagad, or Rocket account number (used only to verify transactions)
• Documents submitted for identity verification (such as a national ID card or passport)
• Messages or complaints sent to customer support

1.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device type
• Browser information and operating system
• Which pages of the site you visited and how long you stayed
• Gaming activity and betting history
• Information collected through cookies and similar tracking technologies

2 Purposes for Using Your Information

477bat uses your personal information only for specific, legitimate, and transparent purposes. The reasons we use your information include:

2.1 Account Management and Verification

We use your personal information to register your account and verify your identity. This ensures the security of our platform and prevents unauthorized use. Under our rules, only those aged 21 or above may open an account.

2.2 Transaction Processing

Payment-related information is used to correctly process your deposit and withdrawal requests through bKash, Nagad, and Rocket. We ensure the security of every transaction starting from ৳500.

2.3 Providing Customer Support

We use your contact information to properly resolve your complaints, questions, or support requests. Our 24/7 live chat support team is always available for you.

2.4 Platform Improvement and Personalized Experience

By analyzing your usage patterns, we improve our services and display games and offers according to your preferences.

2.5 Ensuring Responsible Gaming

We monitor your gaming behavior to ensure responsible gaming and to provide support when needed.

3 Sharing and Disclosure of Information

477bat never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, and Rocket to complete your transactions.
• Technology service providers: Our partner technology companies responsible for site operation and security — they are contractually bound to maintain the confidentiality of your information.
• Legal obligations: Information may be disclosed in response to a court order or a legitimate request from a competent authority.
• Fraud prevention: Information may be verified to ensure the security of the platform and to prevent fraudulent activity.

Outside the circumstances listed above, your personal information is never shared with any other third party.

4 Cookies and Tracking Technologies

477bat uses cookies and similar technologies to improve your browsing experience.

4.1 Types of Cookies

• Essential cookies: Necessary for login sessions and account security — these cannot be disabled.
• Functional cookies: Store your language preferences, theme settings, and other personal preferences.
• Analytical cookies: Used to understand which sections of our site are used most, so we can improve the quality of our services.

4.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features of the platform to not work properly.

5 Data Retention and Security

Keeping your personal information secure is a primary responsibility of 477bat. We apply industry-standard security measures:

5.1 Technical Safeguards

• SSL encryption — all data transfers are handled through secure connections.
• Passwords and sensitive information are stored in encrypted form.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and intrusion detection systems are active to prevent unauthorized access.

5.2 Organizational Safeguards

• Only authorized personnel can access your personal information.
• All staff are bound by confidentiality agreements.
• Employees receive regular training on data protection.

5.3 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, certain information may be retained for a defined period to meet legal obligations. Any information no longer needed is securely deleted.

6 Your Rights

As a registered user of 477bat, you have the following rights:

• Right of access: You may request to know what information about you is held by us.
• Right to rectification: You may request correction of any inaccuracies in your personal information.
• Right to erasure: In certain circumstances you may request deletion of your personal information — however, not all information may be deletable if it falls under legal obligations.
• Right to object: You may object to the use of your information for marketing purposes.
• Right to data portability: You may request your information in a structured and commonly readable format.

To exercise these rights, email us at [email protected] or contact our 24/7 live chat. We will process your request within a reasonable time.

7 Protection of Minors' Information

477bat is for those aged 21 and above only. We do not knowingly collect personal information from any minor. Age is verified during account registration. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you become aware that a minor is using our platform, please notify us immediately.

8 Third-Party Links and Services

Our gaming platform includes content from various game providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe. These providers follow their own privacy policies and 477bat is not responsible for their data collection practices. When playing games through our platform, the terms and conditions of the applicable game provider may also apply.

9 Policy Changes

477bat may update this privacy policy from time to time due to business needs or legal changes. If there are any significant changes, we will:

• Publish the updated policy on this page with a new date.
• Send a notification to your registered email address.
• Display a notification when you log in to the platform.

If you continue to use the platform after changes have been made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

10 Applicable Law and Jurisdiction

This privacy policy is governed by applicable law. Any disputes or claims relating to data protection will be resolved through the appropriate authority. If you believe your data privacy has been violated, please contact us directly first — we will make every effort to resolve your concern.